
Terms & Conditions
Last Updated: March 12, 2026
Important Notice to Guests
THIS AGREEMENT CONTAINS IMPORTANT LIMITATIONS ON THE RIGHTS AND REMEDIES OF GUESTS, INCLUDING TIME LIMITS TO PROVIDE NOTICE AND TO SUE, FORUM SELECTION, ARBITRATION FOR CERTAIN DISPUTES, WAIVER OF JURY TRIAL FOR DISPUTES SUBJECT TO ARBITRATION, AND WAIVER OF CLASS, REPRESENTATIVE, AND PRIVATE ATTORNEY GENERAL PROCEEDINGS.
THIS CRUISE SPECIAL EVENT SERVICES AGREEMENT (this “Agreement”) is by and among EMAGINATION ENTERTAINMENT LIMITED, a company organized under the laws of Jamaica, acting by and through SPECTRA ENTERTAINMENT LLC, a Florida limited liability company, in its capacity as executive producer, showrunner, and agent (collectively, “Spectra”), and each individual who purchases, receives, registers for, or attends any Spectra cruise event (the “Event”). The terms “Guest,” “you,” and “your” mean each person attending under a booking, ticket, reservation, invitation, wristband, credential, or other access method for the Event.
Acceptance, Binding Effect, and Age Requirement
1.1 Acceptance by Purchase, Registration, or Attendance.
This Agreement is a binding legal contract between Spectra and each Guest. You agree to these terms when you do any of the following: buy a ticket, register, complete check-in, board the vessel, or participate in any Event activity (“Participation”). If you do not agree, do not purchase, register, or participate.1.2 Authority for Others, Lead Guest, and Individual Binding Effect.
(a) Lead Guest Authority. The Lead Guest represents and warrants that they have authority to make the reservation, provide instructions, accept notices, and agree to this Agreement on behalf of all Guests in the reservation. The Lead Guest acknowledges that all Guests are bound by this Agreement.
(b) Each Guest Independently Bound. Notwithstanding the foregoing, each Guest is individually and independently bound by this Agreement by engaging in Participation, including minors (to the extent permitted by law, with parent/guardian consent).
(c) Joint and Several Responsibility. To the maximum extent permitted by law, the Lead Guest and each Guest on the same reservation are jointly and severally responsible for all obligations under this Agreement.
1.3 Age Requirement (21-Plus Only), Identification, Denial/Removal, No Refund.
(a) Strict 21-Plus Event. The Event is strictly limited to persons twenty-one (21) years of age and older. Each Guest represents and warrants that he/she is at least twenty-one (21) years old on or before the Event departure date.
(b) Identification, Verification. Spectra and/or the Cruise Line may require any Guest to present a valid, unexpired, government-issued photo identification at any time. A valid passport (valid at least six months beyond the return date) is required for embarkation.
(c) Denial/Removal, No Refund. Spectra may deny entry, revoke credentials, or remove any person who is underage, fails to provide acceptable identification, or is reasonably suspected of using false identification, without refund.
(d) Misrepresentation. Any misrepresentation regarding age or identity is a material breach of this Agreement and may result in cancellation of the reservation, revocation of access, and any other remedies available at law.
Definitions
2.1 “Cruise Line”
means the vessel operator/carrier and its parent, subsidiaries, affiliates, and brands operating the cruise on which the Event occurs (e.g., Royal Caribbean Group and its brands).2.2 “Cruise Ticket Contract”
means the Cruise Line’s passenger ticket contract/booking conditions and all Cruise Line policies applicable to your sailing, which are incorporated by reference.2.3 “Event Services”
means the special events, programming, experiences, coordination services, and related administrative/booking services offered by Spectra in connection with the Event.2.4 “Purchase Price”
means all amounts charged by Spectra in connection with a reservation, including amounts Spectra may collect and remit to third parties.2.5 “Event Fees”
means the portion of the Purchase Price attributable to Event Services, Spectra administrative/booking fees, and any other amounts identified by Spectra as non-refundable Event Fees.2.6 “Cruise Components”
means cruise fare, accommodations, transportation, shipboard services, taxes, port charges, gratuities, beverage packages, and other items fulfilled by the Cruise Line and/or other third parties.2.7 “Primary Country of Residence”
means the country where you primarily reside at the time of booking, as indicated during the booking process. If you reside in the United States, this Agreement’s U.S.-specific dispute-resolution provisions apply.2.8 “Third-Party Reseller”
means any unrelated third-party (including a promoter, reseller, travel agent, group organizer, or other intermediary) that markets, bundles, sells, or collects payment in connection with the Event.2.9 “Third-Party Amenities”
means any entertainment, programming, experiences, add-ons, parties, events, shore events, perks, or other offerings marketed or provided by a Third-Party Reseller or other third party outside this Agreement.2.10 “Related Parties”
means Spectra, its owners, parent companies, subsidiaries, affiliates, successors, assigns, and each of their respective officers, directors, members, managers, employees, agents, contractors, insurers, and legal representatives.Nature of Agreement, Relationship to Cruise Line, and No Agency
3.1 Spectra Is Not the Carrier, and Limited Role.
Spectra is not a carrier, vessel owner, vessel operator, navigator, charterer, manager, or ship’s agent. Spectra does not own, operate, manage, crew, or navigate the cruise vessel. Spectra’s role is limited to producing and coordinating Event Services.3.2 Separate Cruise Contract Controls Cruise Operations.
All Cruise Components (including cruise fare/accommodations, shipboard services and amenities, onboard dining, vessel safety, navigation, and port-of-call operations) are governed solely by the Cruise Ticket Contract between you and the Cruise Line. Spectra is not a party to the Cruise Ticket Contract and has no authority over Cruise Components.3.3 Independent Contractors, and No Agency or Partnership.
You acknowledge that Spectra and the Cruise Line act as independent contractors. Nothing in this Agreement creates or implies a partnership, joint venture, employment, or agency relationship between Spectra and the Cruise Line.3.4 No Control of Vessel, Crew, Security, or Shoreside Personnel.
Spectra has no right, authority, or ability to control or direct the vessel’s operation or navigation, including the ship’s routing, speed, or port decisions. The captain and crew have ultimate authority over the vessel and the safety of all persons aboard.3.5 Third-Party Amenities.
Guests acknowledge that Spectra (and/or a Third-Party Reseller, if applicable) may offer Event Services and other “Third-Party Amenities.” Spectra is not responsible for Third-Party Amenities not expressly included in the Purchase Price.Pricing, Inclusions/Exclusions, Taxes, and Changes
4.1 Pricing, Availability, and Corrections.
(a) Prices Subject to Change. Published prices, promotions, and offers may be changed, withdrawn, or made unavailable by Spectra at any time without notice, subject to applicable law and inventory availability.
(b) Price Protection After Confirmation. Price changes will not affect an existing reservation only after Spectra has received the required deposit (or full payment, if required) and has issued a written booking confirmation.
(c) Limited Inventory/Capacity. Event programming, cabin categories, and add-ons may be limited by inventory, capacity, or operational constraints. Spectra is not responsible for unavailability of any particular option after your reservation is confirmed.
(d) Errors and Corrections. Spectra reserves the right to correct errors (including pricing errors, typographical errors, omissions, incorrect descriptions, or incorrect availability) at any time. If an error affects your existing reservation, Spectra will notify you and you may cancel for a full refund or retain the reservation at the corrected price.
4.2 What Your Purchase Includes.
Unless otherwise expressly stated in a writing issued by Spectra (including your invoice/booking confirmation), the Purchase Price includes only the items listed below:
(a) Event Services (Spectra Programming). Access to the themed entertainment programming produced or coordinated by Spectra in connection with the Event (“Spectra Programming”), which may include, without limitation, curated music events, themed parties, hosted activities, and coordination of port-day experiences. Spectra Programming is subject to change as described in Section 9.
(b) Cruise Components (Royal Caribbean Sailing, Room and Board, Included Packages). Certain Cruise Components for a three (3) night Royal Caribbean sailing on an Oasis-class cruise ship with planned calls at Vybz Island and Nassau, Bahamas, including: accommodations in the cabin category specified on your invoice; standard Royal Caribbean meals (included dining venues as per Royal Caribbean’s standard offering); and any beverage or other packages expressly identified as included on your invoice.
(c) Important Exclusions and Extra-Charge Items. Unless expressly listed as included on your invoice/booking confirmation, the Purchase Price does not include specialty dining, shore excursions, ground transportation, airfare, hotel stays, travel insurance, gratuities (unless a pre-paid gratuity package is specified), personal charges, casino, spa, retail purchases, or other items not expressly itemized.
(d) Administrative Convenience/No Carrier Status. Any collection or remittance by Spectra of amounts for Cruise Components is provided solely as an administrative convenience and does not make Spectra a carrier, co-carrier, or party to the Cruise Ticket Contract.
4.3 Exclusions, and Additional Charges.
The Purchase Price includes nothing else beyond what is expressly listed as included in Section 4.2 and your invoice/booking confirmation. All other items are at Guest’s additional expense.4.4 Beverage Packages (If Included/Offered).
If beverage packages are included in the Purchase Price or offered as an add-on, they are provided, administered, and fulfilled solely by the Cruise Line and are subject to the Cruise Ticket Contract. Spectra is not responsible for the Cruise Line’s beverage policies, service decisions, or any changes to beverage package offerings.4.5 Taxes, Fees, Assessments, Surcharges and Pass-Through.
Governmental taxes, port charges, fuel surcharges, security fees, gratuities/service charges (where applicable), and similar assessments imposed by governmental or port authorities are subject to change and may be passed through to Guests at cost, even after confirmation. Spectra will endeavor to provide advance notice of any material surcharge increases.Payments, Automatic Billing, Late Fees, and Non-Payment
5.1 Deposit, Reservation Hold, Non-Refundability.
A deposit is required to reserve space and secure a reservation. Your reservation is not confirmed until Spectra receives the required deposit (or full payment, if required) and issues a written booking confirmation. All deposits are non-refundable once a booking is completed and space/cabin inventory is reserved. Guests are strongly encouraged to purchase comprehensive travel insurance. Spectra may set or change deposit amounts, deadlines, and inventory holds based on availability, cabin category, promotional offers, or operational needs.5.2 Automatic Billing Plan (If Offered), Authorization, Timing, Failed Payments.
(a) Authorization. If you select a payment plan or elect to pay in installments, you authorize Spectra (and its payment processors) to automatically charge the payment method on file for the amounts and on the schedule set forth in your billing plan, without further separate authorization for each charge.
(b) Processing Dates. Installments are typically processed on the 15th or 30th of each month (depending on your deposit date), unless your invoice states otherwise. If a scheduled date falls on a weekend or holiday, processing may occur on the prior or next business day.
(c) Payment Method Updates. You are responsible for maintaining a valid payment method on file and for promptly updating card expiration dates and billing information. Failure to maintain a valid payment method does not excuse timely payment.
(d) Failed or Partial Payments. If any scheduled charge is declined, reversed, or cannot be processed, you remain responsible for timely payment. Spectra may attempt to reprocess the charge and/or contact you to resolve the payment issue. Failure to cure may result in cancellation per Section 5.3.
(e) No Waiver. Spectra’s acceptance of a late payment, partial payment, or alternative payment arrangement does not waive Spectra’s right to enforce the billing plan and payment deadlines in the future.
5.3 Declines/Late Payments, Cure, and Cancellation.
A $35 per-person administrative fee applies if any payment is declined or not received by the due date. If any installment remains more than fourteen (14) days past due, Spectra may cancel the reservation without further notice and without refund of prior payments.5.4 Payment Authorization, and Collections.
You authorize Spectra to charge all amounts due under this Agreement, including fees and collection costs. If Spectra refers an account to collections or engages legal counsel to recover amounts owed, you are responsible for all collection costs, reasonable attorneys’ fees, and court costs.5.5 Payment Disputes, Chargebacks, and Cost Recovery for Abusive Conduct.
(a) Good-Faith Disputes Allowed. Nothing in this Agreement prohibits a Guest from disputing a charge in good faith. Guests are encouraged to first contact Spectra Customer Support to allow a reasonable opportunity to resolve any billing issue before initiating a chargeback.
(b) Abusive or Fraudulent Chargebacks. If a Guest initiates a chargeback that is fraudulent, materially misleading, or pursued in bad faith (including where the Guest received the Event Services or access), Spectra may recover from such Guest any chargeback fees, processing penalties, administrative costs, and reasonable attorneys’ fees incurred in responding to the chargeback.
(c) No Double Recovery. Spectra will not recover the same costs twice (e.g., both via processor reimbursement and Guest reimbursement).
5.6 Courtesy Refunds, Goodwill Accommodations, No Waiver.
Any refund, credit, discount, upgrade, rescheduling option, fee waiver, deadline extension, or other accommodation offered by Spectra at its discretion (a “Courtesy Accommodation”) does not waive any right or obligation under this Agreement, does not create a precedent for future accommodations, and does not modify the terms of this Agreement.Guest Cancellations, Refunds, No-Shows, and Travel Insurance
6.1 No Transferability, and No Resale.
Reservations, payments, tickets, credentials, wristbands, QR codes, cabin assignments, and any access rights are non-transferable and may not be assigned, resold, auctioned, gifted, or otherwise transferred without Spectra’s prior written consent. Any unauthorized transfer is void and may result in denial of entry without refund.6.2 Deposits and Event Fees (Non-Refundable). ALL DEPOSITS AND EVENT FEES ARE NON-REFUNDABLE once a booking is completed and space/cabin inventory is reserved or tickets/credentials are issued (whichever occurs first). No refund, credit, or chargeback right exists for deposits or Event Fees under any circumstances, except to the extent a refund is required by applicable law. Guests acknowledge that non-refundability of the deposit and Event Fees is a material and essential term of this Agreement and is reflected in the pricing offered.
6.3 How to Cancel, Effective Date, Lead Guest Authority.
A cancellation is not effective unless Spectra receives a written cancellation notice from the Lead Guest (or the individual Guest if booked independently) in accordance with Section 22 (Notices). The cancellation effective date is the date Spectra receives the written notice per Section 22, not the date of sending.6.4 No-Shows, Missed Embarkation, Early Disembarkation, Denial/Removal — No Refund.
Except as required by applicable law, Guests are not entitled to any refund, credit, or compensation from Spectra if the Guest fails to board the vessel at embarkation (a “no-show”), arrives after the vessel has departed, disembarks early for any reason, or is denied boarding or removed from the vessel or Event by Spectra or the Cruise Line for any reason.6.5 Travel Insurance Strongly Recommended.
Guests are strongly encouraged to purchase third-party travel insurance (including “cancel for any reason” coverage where available) to protect against unforeseen events. The absence of travel insurance does not excuse non-payment of any amounts due under this Agreement.Cancellation or Material Change by Spectra
For any Spectra-initiated cancellation or any material change to the Event Services that is not the result of Force Majeure (which is governed by Section 10), Spectra may, in its sole discretion and as Guest’s sole remedy, offer one or more of the following: (a) a future event credit equal to the Event Fees paid; (b) a partial or full refund of Event Fees (not to exceed amounts actually paid for Event Fees); or (c) a modified package of equivalent or greater value.
For purposes of this Section, a “material change” means a change that, in Spectra’s reasonable judgment, materially reduces the Event Services as a whole, and does not include artist substitutions, schedule adjustments, venue changes within the same port, or similar modifications within the ordinary course of live event production.
Unless Spectra expressly states otherwise in writing, accommodations under this Section apply only to Event Fees and do not include reimbursement of third-party expenses (including travel, insurance, hotel, or airfare).
Cruise Line Cancellations, Itinerary/Port Changes, Denial of Boarding
8.1 Cruise Line Cancellation, Early Termination — Cruise Ticket Contract Controls Refunds.
If the Cruise Line cancels the sailing prior to embarkation, delays embarkation, substitutes a vessel, changes itinerary, or terminates the voyage early, your refund rights for Cruise Components are governed solely by the Cruise Ticket Contract, not by this Agreement. Spectra is not responsible for refunding Cruise Components in the event of a Cruise Line cancellation or change.8.2 Itinerary, Port, Schedule, and Shipboard Changes — Event Programming Adjustments.
Guests acknowledge that the Cruise Line may, at any time and in its sole discretion, change itineraries, ports of call, the order of port calls, or shipboard schedules for any reason, including safety, weather, mechanical issues, or governmental directives. If a port change prevents a scheduled Event activity from occurring, Spectra will use commercially reasonable efforts to provide an alternative activity but is not obligated to do so and will not be liable for any changes to Event programming resulting from Cruise Line itinerary changes.8.3 Denial of Boarding, Removal, Enforcement by Cruise Line, No Spectra Liability.
Guests understand and agree that the Cruise Line (and ship security) may deny boarding, refuse passage, confine, restrict, or disembark any Guest for any reason consistent with the Cruise Ticket Contract or applicable law, including for health, safety, conduct, or documentation reasons. Spectra has no authority to override Cruise Line decisions and is not liable for any denial of boarding, removal, or restriction by the Cruise Line.Event Modifications, and Performer Availability
9.1 Programming May Change, and No Guaranteed Lineup or Schedule.
Guest acknowledges that the Event is a live experience and that Event programming is subject to change. Event schedules, activities, venues, lineups, and performers are not guaranteed and may be modified, substituted, relocated, delayed, or cancelled at any time without prior notice for any reason, including artist scheduling conflicts, technical issues, weather, safety, capacity constraints, or Cruise Line operational requirements.9.2 No Refunds for Modifications, Partial Performance, and No Consequential Claims.
Except as expressly stated in Section 7 (Cancellation or Material Change by Spectra) or Section 10 (Force Majeure), no refund, credit, or compensation will be provided for any changes to Event programming, including artist substitutions, schedule changes, or cancellation of individual Event activities, regardless of whether such changes affect a Guest’s anticipated experience.9.3 Vybz Island (Vybz Island Experience) Shore Experiences — Selection, Capacity, and Diamond Club Access.
(a) Vybz Island Experiences and Capacity Limits. During the scheduled call at Vybz Island, Spectra will offer five (5) separate, curated onshore experiences (the “Vybz Island Experiences”). Each Vybz Island Experience has limited capacity and may sell out. Access to any Vybz Island Experience is not guaranteed unless expressly confirmed by Spectra in writing.
(b) Selection Process, First-Come-First-Served, and Sell-Outs. Spectra will require Guests to select one (1) Vybz Island Experience in advance through Spectra’s booking portal or other process during a designated selection window (to be communicated to Guests by Spectra). Selections are on a first-come-first-served basis and are subject to availability. Spectra does not guarantee that a Guest will be able to select their preferred Vybz Island Experience.
(c) Access Rules, Diamond Club. Except as expressly stated in writing by Spectra, Guests without Diamond Club access may attend only the single Vybz Island Experience they selected (if any) and may not access other Vybz Island Experiences. Diamond Club Guests may have expanded access to Vybz Island Experiences as described in their Diamond Club package, subject to capacity and Spectra’s discretion.
(d) Main Private Island Concert/Event Available to All Guests. The main private island concert/event (if any) planned for the Vybz Island Experience port day is intended to be available to all Guests, subject to capacity, scheduling, and any applicable access controls communicated by Spectra.
(e) Changes — No Refunds. Vybz Island Experiences, eligibility rules, capacity limits, selection windows, and schedules are subject to change, substitution, relocation (including onboard), delay, or cancellation at any time without notice and without refund, except as provided in Section 7.
9.4 Nassau, Bahamas Club Events — Eligibility, Capacity, Sign-Up and Access Controls.
(a) Nassau Club Events. During the scheduled call in Nassau, Bahamas, Spectra may offer up to two (2) curated events (collectively, the “Nassau Club Events”), which are optional and may feature welcome reception areas, entertainment programming, and hosted experiences at designated venues.
(b) Capacity Limits, Access Controls, and Admission Not Guaranteed. Each Nassau Club Event will have limited capacity and may require advance RSVP/sign-up, credentialing (e.g., wristbands/badges), and/or meet other eligibility criteria communicated by Spectra. Access to a Nassau Club Event is not guaranteed.
(c) Royal Beach Club Event (Diamond Club Only). The Royal Beach Club Event is intended to be available exclusively to Guests designated by Spectra as having “Diamond Club” access (or a substantially equivalent tier). Spectra reserves the right to modify eligibility criteria, capacity, and format of the Royal Beach Club Event at any time.
(d) Amphitheatre Event (Diamond Club and Platinum Club Only — Sign-Up, First-Come-First-Served). The Amphitheatre Event is intended to be available only to Guests designated by Spectra as having “Diamond Club” or “Platinum Club” access (or substantially equivalent tiers). Admission is subject to advance sign-up, capacity limits, and first-come-first-served availability among eligible Guests. Even eligible Guests are not guaranteed admission if capacity is reached before their sign-up is confirmed.
(e) Non-Participants — Independent Plans. Guests who do not sign up for, do not receive admission to, or do not attend a Nassau Club Event may remain onboard the vessel and/or may choose to participate in independent shore activities at their own expense and risk. Spectra is not responsible for arranging or facilitating alternative activities for non-participating Guests.
(f) Changes, Sell-Outs, and No Refunds. The Nassau Club Events (including venues, capacities, eligibility rules, schedules, and performers/artists) may be changed, substituted, relocated, delayed, or cancelled at any time without notice and without refund, except as provided in Section 7.
9.5 Purchase Price Allocation for Port-Day Event Services (Vybz Island Experience and Nassau).
(a) Vybz Island Experience (Vybz Island) Allocation. For administrative and accounting purposes, the parties agree that US$100 of the Purchase Price per Guest is allocated to the Event Services scheduled at the Vybz Island port call (the “Vybz Island Experience Allocation”). This allocation is for administrative purposes only and does not create a separate sale of any specific Vybz Island Experience.
(b) Nassau Club Events Allocation (Admitted Guests Only). For administrative and accounting purposes, for each Guest who is granted admission to at least one of the Nassau Club Events (including the Royal Beach Club Event or the Amphitheatre Event), the parties agree that a portion of the Purchase Price (the “Nassau Allocation”) is allocated to the Nassau Club Event Services as identified in the Guest’s booking confirmation or as otherwise communicated in writing by Spectra. Guests who do not receive admission to any Nassau Club Event are not entitled to a refund of any Nassau Allocation.
(c) Purpose, and Cruise Line Operational Changes. The Vybz Island Experience Allocation and Nassau Allocation are stated to identify the portion of the Purchase Price associated with these specific port-day Event Services for administrative and contractual clarity. They do not obligate Spectra to deliver any specific experience and do not affect the non-refundability of the deposit and Event Fees.
(d) No Separate Sale, No Guarantee, and No Entitlement. The allocations in this Section 9.5 do not create a separate sale of any individual event, do not guarantee that any event, artist, venue, selection, or admission will be available, and do not entitle any Guest to a refund if a port-day event is changed, cancelled, or unavailable.
Force Majeure, Public Health, and Government Orders
10.1 Force Majeure.
Spectra is not liable for any failure, delay, cancellation, substitution, rescheduling, or modification caused by events beyond Spectra’s reasonable control, including acts of God, natural disasters (earthquakes, hurricanes, floods, fires), pandemics, epidemics, public health emergencies, government orders or restrictions, war, terrorism, civil unrest, labor disputes, transportation disruptions, port closures, or any other cause beyond Spectra’s reasonable control (each a “Force Majeure Event”).10.2 Credit-First Remedy for Event Fees (Discretionary), and No Refunds.
In a Force Majeure event, and to the maximum extent permitted by law, Spectra may, in its sole discretion, offer a future credit equal to the Event Fees paid as Guest’s sole remedy. No cash refund of Event Fees is required in a Force Majeure event except to the extent mandated by applicable law.10.3 Event Credit Terms, and Usability Floor.
Unless otherwise required by law, Event Credits: (a) have no cash value; (b) may be applied toward a future Spectra event of equal or greater value offered within eighteen (18) months of issuance; (c) are non-transferable; and (d) expire if not used within the stated period. Spectra will make reasonable efforts to offer at least one qualifying future event within the credit period.10.4 Priority.
If any provision in this Agreement conflicts with this Section 10 with respect to Force Majeure, this Section 10 controls for matters arising from Force Majeure.Lead Guest, Reservation Modifications and Transfers
11.1 Lead Guest Authority, Primary Contact, and Notice to All.
The person whose name appears as the primary name and/or primary contact on the reservation is the “Lead Guest.” The Lead Guest is responsible for: (a) all reservation decisions and instructions; (b) communicating all notices, updates, and information from Spectra to all Guests on the reservation; (c) ensuring all Guests on the reservation have read and agreed to this Agreement; and (d) all payment obligations for the reservation.11.2 Changes Requested by Lead Guest, Discretion, Timing, and Fees.
Spectra may, but is not obligated to, accommodate changes requested by the Lead Guest, including changes to cabin category, guest names, add-ons, or other reservation details. All changes are subject to availability, Cruise Line approval, and payment of any applicable change fees or price differences. Spectra’s decision on whether to accommodate a change is final.11.3 Upgrades and Downgrades.
(a) Upgrades. Upgrades may be permitted at Spectra’s discretion and are subject to availability, Cruise Line rules, and payment of: (i) the difference between the then-current price for the upgraded cabin/package and the price paid; and (ii) any applicable change fees.
(b) Downgrades. Downgrades may be permitted at Spectra’s discretion. However, no refund or credit will be issued for any difference in price, and downgrades may still be subject to administrative and Cruise Line fees.
(c) Repricing. Approved changes may result in repricing based on then-current rates and promotions, and prior promotional pricing may not be retained.
11.4 Occupancy and Guest Count Changes.
Changes in room occupancy, guest count, or guest composition (including adding or removing Guests) may increase the Purchase Price due to pricing tiers, taxes, and Cruise Line requirements. No refund will be issued for removal of a Guest from a reservation, and cancellation fees may apply.11.5 Transfers, Name Changes, Anti-Fraud, and Consent Required.
Reservations, tickets, credentials, and access rights are non-transferable except with Spectra’s prior written consent. Transfers, name changes, and substitutions are subject to availability, Cruise Line approval, anti-fraud review, a transfer/name-change fee (currently $150 per person, subject to change), and the transferee’s agreement to this Agreement. Unauthorized transfers will be void and may result in denial of access without refund.Guest Responsibilities, Compliance, Security, Search
12.1 Compliance with Cruise Line Policies.
Guests must always comply with the Cruise Ticket Contract and all Cruise Line policies, rules, and directions, including health, safety, and conduct policies. Compliance with Cruise Line rules is a condition of participation in the Event. Spectra is not responsible for any consequences arising from a Guest’s failure to comply with Cruise Line rules.12.2 Security, Screening, Inspection, Monitoring, and Cooperation Required.
In the interests of safety and security, Guests, their persons, and their property (including bags, packages, and other belongings) may be subject to search, screening, inspection, and monitoring by Spectra, the Cruise Line, or their security personnel. Guests must cooperate with all reasonable security measures. Refusal to cooperate may result in denial of entry or removal from the Event without refund.12.3 Prohibited Conduct, Removal, and No Refund.
Guests must not engage in: (a) illegal activity; (b) harassment, intimidation, threats, stalking, bullying, or discrimination; (c) violence, physical assault, fighting, or unwanted physical contact; (d) vandalism or destruction of property; (e) unauthorized recording in designated no-recording areas; (f) unauthorized commercial activity or solicitation; (g) possession of unauthorized weapons or dangerous items; (h) distribution or use of illegal drugs or controlled substances; or (i) any other conduct that Spectra, in its reasonable discretion, determines to be disruptive, unsafe, or incompatible with the Event.
Violation of any of the foregoing is a material breach of this Agreement and may result in immediate removal from the Event without refund, denial of future Event access, and/or referral to law enforcement.
12.4 No Commercial Solicitation, and No Unauthorized Promotions.
Guests may not market, advertise, promote, provide, distribute, or sell products or services to other guests in connection with the Event without Spectra’s prior written consent.12.5 Additional Acknowledgments for Royal Caribbean Sailings.
If your Event sailing is operated by Royal Caribbean Group or any of its subsidiaries or affiliates (“Royal Caribbean”), you specifically acknowledge and agree to: (a) compliance with the Royal Caribbean Cruise Ticket Contract; (b) completion of Royal Caribbean’s online check-in process and timely provision of all required travel, emergency, and identification information; (c) compliance with Royal Caribbean’s Guest Health, Safety and Conduct Policy; and (d) submission to any health screening, testing, or other measures required by Royal Caribbean or governmental authorities. Failure to comply with Royal Caribbean requirements may result in denial of boarding, restriction of privileges, or removal by Royal Caribbean, for which Spectra bears no responsibility.
12.6 Responsible Alcohol Consumption, Disorderly Conduct, and Zero-Tolerance for Violence/Illegal Activity.
(a) Refusal of Service, and Removal for Intoxication or Unruly Conduct. Spectra and/or the Cruise Line may refuse service to, restrict access by, or remove from Event programming any Guest who appears intoxicated or whose behavior is disorderly, aggressive, or potentially dangerous, in Spectra’s or the Cruise Line’s reasonable discretion. Removal will be without refund.
(b) Physical Abuse and Violence Prohibited — Material Breach. Any acts of physical abuse, assault, fighting, unwanted physical contact, or threats of violence are strictly prohibited and constitute a material breach of this Agreement. Spectra may remove such Guests and refer the matter to law enforcement.
(c) Illegal Activity, Security and Law Enforcement. Illegal activity of any kind is strictly prohibited. Where appropriate, Spectra may refer matters to ship security, port authorities, and/or law enforcement agencies.
(d) Guest Responsibility for Costs and Damages. Guests are responsible for all costs, losses, and damages arising from their intoxication, unruly conduct, physical abuse, or illegal activity, including damage to property, third-party injury claims, and Spectra’s enforcement costs.
(e) Hospitalization Due to Intoxication, and Missed Ship/Left Behind. If a Guest, due to excessive drinking, intoxication, or drunkenness, requires medical treatment, observation, or hospitalization ashore, misses the ship’s departure, or is left behind at a port, the Guest is solely responsible for all associated medical, transportation, accommodation, and other costs. Spectra and the Cruise Line are not responsible for retrieving or repatriating such a Guest.
Adult-Oriented Programming, Topless Events, No-Recording Rules, and Devices
13.1 Mature Content Notice, Assumption of Risk, Consent to Adult Programming.
Guest acknowledges and agrees that the Event is intended for adults and may include mature or adult-oriented themes, language, performances, imagery, and programming (including, without limitation, topless parties and other events with mature themes). By purchasing a ticket and participating, Guest affirmatively consents to participation in adult-oriented programming and acknowledges that such programming is inherent to the Event.13.2 No-Recording Events, Device Prohibition, Screening/Storage, Enforcement, and No Refund.
(a) Designation and Notice. Spectra may designate certain activities or areas as “No-Recording Events,” including all topless parties and any other programming Spectra identifies for heightened privacy. Reasonable notice of No-Recording Events will be provided at the event entrance and/or through pre-Event communications.
(b) Strict Device Prohibition. During a No-Recording Event, Guests are strictly prohibited from using or possessing any phone, camera, smart glasses, wearable camera, tablet, laptop, audio recorder, or any other device capable of capturing images, video, or audio (each a “Recording Device”) in the designated area.
(c) Screening and Access Controls. As a condition of entry to a No-Recording Event, Spectra may require Guests to submit to reasonable screening and access controls, including visual inspection, metal detection wands, or device-storage pouches (such as Yondr pouches). Guests who refuse screening may be denied entry without refund.
(d) No Duty as Bailee, and Limited Responsibility. Where Spectra offers device storage or pouches, such measures are provided solely to facilitate compliance and privacy. To the maximum extent permitted by law, Spectra is not liable for loss, theft, damage, or malfunction of stored devices.
(e) Material Breach, and Remedies. Any unauthorized recording, attempted recording, possession of a Recording Device in a No-Recording Event, or circumvention of screening measures constitutes a material breach of this Agreement and may result in immediate removal from the Event, revocation of all credentials, and pursuit of all available legal remedies.
(f) No Refund or Credit. NO REFUND OR CREDIT WILL BE PROVIDED for any denial of entry, removal, cancellation, or loss of access arising from a violation of this Section 13 to the maximum extent permitted by law.
13.3 Respect for Privacy and Consent, and No Unauthorized Capture or Distribution.
Guests must respect the privacy, dignity, and consent of others at all times. Except where expressly permitted by Spectra in writing, Guests may not capture, record, or distribute images, video, or audio of other Guests in a manner that violates their reasonable expectation of privacy, including in areas where nudity or semi-nudity may be present. Unauthorized capture or distribution of such content may constitute a violation of applicable law and may result in removal from the Event and legal action.13.4 Equitable Relief and Cumulative Remedies.
The parties acknowledge that violations of this Section 13 (including unauthorized recording, attempted recording, or distribution of private images) may cause irreparable harm for which monetary damages are an insufficient remedy. Spectra may seek equitable relief (including injunctive relief) without posting a bond, in addition to all other available remedies.13.5 Third-Party Recording/Posting, and No Responsibility for Personal or Economic Consequences.
Guest acknowledges that Spectra does not control the independent conduct of other guests or third parties and is not responsible for any recording, posting, or distribution of content by other guests or third parties that may capture the Guest, regardless of whether such conduct violates this Agreement or applicable law.13.6 No Streaming or Broadcasting of Themed Events (Onboard or Onshore).
Except as expressly authorized in advance in writing by Spectra, Guests (including vloggers, influencers, media creators, and any other content producers) may not live-stream, broadcast, or publicly distribute recordings of any Event programming, themed parties, or private island activities.Spectra Photography, Video, and Live Streaming, Image and Likeness Release (Each Guest)
14.1 Live Stream Areas and Notice.
Spectra may photograph, audio record, video record, and/or live stream portions of the Event (“Spectra Media”). Spectra will provide reasonable notice of live stream areas through signage, on-screen announcements, or pre-Event communications.14.2 Grant of Rights (Each Guest). BY ATTENDING THE EVENT, EACH GUEST IRREVOCABLY GRANTS TO SPECTRA AND THE RELATED PARTIES THE WORLDWIDE, ROYALTY-FREE, PERPETUAL, TRANSFERABLE, SUBLICENSABLE RIGHT TO USE, REPRODUCE, DISPLAY, DISTRIBUTE, AND CREATE DERIVATIVE WORKS FROM SPECTRA MEDIA (INCLUDING GUEST’S IMAGE, LIKENESS, VOICE, AND APPEARANCE) FOR ANY LAWFUL PURPOSE, INCLUDING PROMOTIONAL, MARKETING, ADVERTISING, AND COMMERCIAL PURPOSES, WITHOUT COMPENSATION OR FURTHER CONSENT.
14.3 No Expectation of Privacy in Live Stream Areas.
Guest acknowledges that Guest may be recorded in Live Stream Areas and that Guest has no expectation of privacy in such areas.14.4 Limited Accommodation Requests.
If a Guest does not wish to appear in Spectra Media, the Guest should avoid Live Stream Areas and notify Spectra staff in advance when practicable. Spectra may attempt to accommodate reasonable requests but is not obligated to do so.14.5 No-Recording Events, Sensitive Content Handling.
To protect guest privacy, Spectra will designate certain activities or areas as “No-Recording Events” (including all topless parties). Spectra does not knowingly include footage of No-Recording Events in Spectra Media. However, Spectra does not guarantee that all footage will be reviewed before distribution and is not liable for inadvertent inclusion if reasonable safeguards were in place.14.6 No Implied Endorsement.
Nothing in this Agreement requires Spectra to use Spectra Media in a manner that implies Guest’s endorsement of any product, service, or political or social viewpoint. Where practicable, Spectra will avoid using Guest’s likeness in a context that could reasonably be interpreted as an implied personal endorsement.14.7 Release of Claims.
To the maximum extent permitted by law, each Guest releases Spectra and the Related Parties from any claims arising from Spectra’s capture or authorized use of Spectra Media in accordance with this Section 14.Assumption of Risk, Health, Communicable Diseases, Medical
15.1 Assumption of Risk.
Participation in travel and Event activities involves inherent risks, including risks of injury, illness (including communicable diseases), property loss, and other hazards. Each Guest voluntarily assumes all inherent risks associated with participation in the Event, travel by sea, and related activities.15.2 Risk Allocation and Release of Ordinary Negligence (To the Extent Permitted).
(a) Risk Allocation. Guest acknowledges that the Event Services involve inherent risks (including crowds, alcohol service, entertainment environments, late-night programming, and travel-related hazards). Consistent with applicable law, the parties agree that responsibility for harm caused by these inherent risks rests with the Guest.
(b) Release (Ordinary Negligence Only and Event Services Only). TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Guest (on behalf of Guest and Guest’s heirs, executors, and assigns) releases and covenants not to sue Spectra and the Related Parties from and against all claims, demands, and causes of action arising from Spectra’s ordinary negligence in connection with the Event Services. This release does not apply to claims of gross negligence, recklessness, or willful misconduct by Spectra.
15.3 Medical Fitness, Medical Services, Costs, and No Medical Advice.
(a) Fitness to Travel/Participate. Each Guest is solely responsible for determining and maintaining their own medical, physical, and mental fitness to travel and to participate in the Event, including all Event activities. Guests with pre-existing medical conditions are strongly encouraged to consult their physician before participating.
(b) No Medical Advice or Screening by Spectra. Spectra does not provide medical advice, medical screening, diagnosis, treatment, or care, and does not evaluate whether any Guest is medically fit to participate in the Event or travel by sea.
(c) Shipboard and Third-Party Medical Providers. Medical services (if any) aboard the vessel are provided by the Cruise Line and/or independent shipboard medical providers under the Cruise Ticket Contract, not by Spectra. Spectra has no responsibility for the availability, quality, or cost of shipboard medical services.
(d) Assumption of Costs and Insurance. Guests are solely responsible for all costs associated with medical care, testing, treatment, medication, quarantine/isolation requirements, evacuation, repatriation, and related expenses incurred in connection with the Event.
(e) Special Medical Needs, and Accessibility. Guests who require prescription medications, medical devices, mobility aids, dietary accommodations, or special assistance are responsible for bringing all necessary supplies and for communicating their needs to the Cruise Line in advance.
15.4 Travel Documents, Vaccinations, Entry Requirements, and Compliance.
(a) Sole Responsibility. Each Guest is solely responsible for obtaining, maintaining, and carrying all required travel documents and permissions necessary to travel and to enter, transit, and return from all destinations included in the Event itinerary.
(b) Health/Entry Requirements May Change. Guests are also responsible for complying with all health-related requirements that may apply to travel and entry, including vaccinations, testing, screening, and health declarations, which may change at any time without notice.
(c) Immigration/Customs, and Prohibited Items. Guests must comply with all immigration and customs laws and regulations at embarkation, during the voyage, and at all ports of call, including restrictions on prohibited items.
(d) Denial of Boarding/Entry, and No Refund. If a Guest is denied boarding, denied entry, delayed, removed, or refused passage due to inadequate or invalid travel documents, failure to meet health/entry requirements, or violation of customs/immigration laws, Spectra is not responsible and no refund will be provided.
(e) No Representation by Spectra. Spectra does not represent or warrant that any Guest will be permitted to travel or enter any destination, and any general information Spectra provides about travel requirements is for convenience only and may not be complete or current.
(f) Medications and Controlled Substances. Guests are solely responsible for ensuring that all prescription medications and medical substances they bring are lawfully possessed and transported and comply with the laws of all applicable jurisdictions, including port-of-call countries.
Limitation of Liability, Disclaimers, and Damages Waiver
16.1 Third-Party Services.
Spectra is not responsible for acts or omissions of the Cruise Line or any third parties, including shore excursion providers, vendors, performers, or contractors. Any issues with third-party services must be addressed directly with the applicable third party.16.2 No Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SPECTRA OR THE RELATED PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF ENJOYMENT, LOSS OF BUSINESS OPPORTUNITY, OR COST OF REPLACEMENT SERVICES, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE EVENT, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR SPECTRA WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
16.3 No Liability for Emotional Distress Absent Physical Injury (to the Extent Permitted).
To the maximum extent permitted by applicable law, Spectra and the Related Parties will not be liable for emotional distress, mental anguish, or psychological harm in the absence of physical injury directly caused by Spectra’s gross negligence or willful misconduct.16.4 Limitation on Direct Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF SPECTRA AND THE RELATED PARTIES FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE EVENT SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY THE CLAIMANT GUEST TO SPECTRA FOR EVENT FEES (EXCLUDING CRUISE COMPONENTS AND THIRD-PARTY PASS-THROUGH AMOUNTS) IN CONNECTION WITH THE SPECIFIC EVENT GIVING RISE TO THE CLAIM.
16.5 Personal Property, No Bailment, Assumption of Risk, and Limited Responsibility.
(a) No Bailment and No Custody. Spectra is not a bailee, insurer, or custodian of any Guest’s personal property. Except where Spectra expressly agrees in a separate written receipt to take temporary custody of specific items, Spectra does not take custody of Guest belongings.
(b) Guest Responsibility. Guests are solely responsible for safeguarding their belongings, including valuables such as cash, jewelry, watches, passports, travel documents, medications, electronics, phones, and other personal items.
(c) Liability Cap for Personal Property. To the maximum extent permitted by law, if Spectra or any Related Party is nonetheless found liable for loss, theft, or damage to Guest’s personal property, liability shall not exceed $100 per Guest per incident.
(d) Third-Party Responsibility. Any claims regarding lost, stolen, or damaged property arising from Cruise Components (including cabins, shipboard services, baggage handling, or storage) must be addressed with the Cruise Line under the Cruise Ticket Contract.
Indemnification by Guest
17.1 Indemnification, Defense, Hold Harmless.
To the maximum extent permitted by applicable law, Guest agrees to indemnify, defend, and hold harmless Spectra and the Related Parties, and the Intended Third-Party Beneficiaries (Section 18), from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to: (a) Guest’s breach of this Agreement; (b) Guest’s violation of any applicable law or regulation; (c) Guest’s negligence, misconduct, or intentional wrongdoing; (d) Guest’s unauthorized recording, distribution, or use of content in violation of Section 13 or 14; or (e) any third-party claim arising from Guest’s conduct in connection with the Event.17.2 Defense and Cooperation.
Spectra may, in its discretion, assume control of the defense of any indemnified matter with counsel of its choosing, and Guest agrees to cooperate fully in the defense (including providing information, documents, and testimony as reasonably requested).17.3 Exclusions and Allocation.
Guest’s indemnity obligations apply only to the extent a claim is caused by Guest’s acts or omissions. Guest is not required to indemnify a party for that party’s gross negligence, recklessness, or willful misconduct.17.4 Survival.
This indemnification obligation survives cancellation, termination, and completion of the Event and Guest’s participation.Intended Third-Party Beneficiaries
18.1 Intended Third-Party Beneficiaries.
(a) Named Beneficiaries. The following entities are expressly intended third-party beneficiaries of this Agreement (collectively, the “Intended Third-Party Beneficiaries”): (i) ROYAL CARIBBEAN GROUP (including Royal Caribbean International, Celebrity Cruises, Silversea Cruises, and their respective parent companies, subsidiaries, affiliates, and successors); (ii) EMAGINATION ENTERTAINMENT LIMITED; and (iii) any other vessel owner, carrier, co-producer, venue operator, or material third-party partner expressly identified by Spectra in writing as an Intended Third-Party Beneficiary.
(b) Covered Persons. The Intended Third-Party Beneficiaries include each of the foregoing entities’ respective past, present, and future parent companies, subsidiaries, affiliates, officers, directors, employees, contractors, agents, insurers, and successors (collectively, “Beneficiary Related Parties”).
18.2 Enforcement, Scope of Protections, Dispute Resolution Applies.
(a) Right to Enforce. The Intended Third-Party Beneficiaries and Beneficiary Related Parties are expressly granted the right to invoke, enforce, and rely upon this Agreement as if each were a party to it.
(b) Protections Apply Equally. All limitations of liability, disclaimers, releases, waivers, indemnities, conduct rules, recording/device restrictions, and remedies in this Agreement apply equally to the Intended Third-Party Beneficiaries and their Beneficiary Related Parties.
(c) Dispute Resolution, Venue, and Time Limits. Any claim or dispute by a Guest against any Intended Third-Party Beneficiary arising out of or relating to the Event, the Event Services, or this Agreement is subject to the dispute resolution, venue, governing law, and time-limitation provisions in Section 19.
Dispute Resolution, Forum, Governing Law, Time Limits, Arbitration, and Class Action Waiver
19.1 Pre-Dispute Notice and Informal Resolution.
Before starting arbitration or filing suit, the claimant must send a written Notice of Dispute to the other party describing the claim and the relief sought, and allow thirty (30) days for informal resolution. Notice to Spectra must comply with Section 22.19.2 Forum Selection for Court Claims.
To the fullest extent permitted by law, any lawsuit (including claims not subject to arbitration) must be brought exclusively in the United States District Court for the Southern District of Florida (Miami Division), or if federal jurisdiction does not exist, in a Florida state court of competent jurisdiction in Miami-Dade County, Florida. Guest consents to personal jurisdiction in those courts.19.3 Governing Law (General Maritime Law, Federal Maritime Statutes, Limited State Law).
This Agreement and all disputes arising out of or related to it are governed by the general maritime law of the United States, applicable federal maritime statutes, and, to the extent not preempted, the laws of the State of Florida, without regard to conflict-of-law principles.19.4 Time Limits, Notice of Claims (To the Extent Permitted by Law).
(a) Personal Injury/Illness/Death Claims. To the maximum extent permitted by applicable law, no claim for personal injury, illness, or death arising out of or relating to the Event Services may be maintained unless written notice of the claim is provided to Spectra within six (6) months of the date of incident, and the claim is filed within one (1) year of the date of incident.
(b) All Other Claims. To the maximum extent permitted by applicable law, all other claims must be filed within one (1) year after the claim accrues.
(c) Substantial Compliance, No Unfair Forfeiture. If a Guest substantially complies with the notice requirement but a notice defect is technical and does not prejudice Spectra, Spectra will not seek dismissal solely on that basis.
19.5 Arbitration of Certain Disputes.
(a) Mandatory Arbitration of Certain Claims. Any dispute, claim, or other controversy of any description arising out of, in connection with, or in any way related or incident to this Agreement, the Event, or the Event Services — except claims for personal injury, illness, or death — shall be resolved by binding arbitration, not in court.
(b) Claims Not Subject to Arbitration. Claims for personal injury, illness, or death are not subject to arbitration under this Agreement and must be brought only in the courts specified in Section 19.2, subject to the time limits in Section 19.4.
(c) Pre-Arbitration Notice. The Notice of Dispute described in Section 19.1 is a condition precedent to arbitration.
(e) Class Action Relief Waiver (Non-Severable). YOU AND SPECTRA AGREE THAT YOU MAY BRING CLAIMS AGAINST SPECTRA ONLY IN YOUR INDIVIDUAL CAPACITY. Even if applicable law provides otherwise, you agree that you will not bring or participate in any class action, collective action, representative action, or private attorney general action against Spectra. IF THIS WAIVER IS FOUND UNENFORCEABLE, THEN THE ARBITRATION PROVISION IN ITS ENTIRETY SHALL BE VOID.
(f) Administration and Fees. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by this Agreement. Fees will be allocated in accordance with the AAA Consumer Arbitration Rules, except that Spectra will pay all AAA filing and administrative fees for claims that do not exceed $75,000.
(g) Small Claims. Notwithstanding Section 19.5(a), either party may elect to pursue an individual action in a small claims court of competent jurisdiction instead of arbitration, provided the claim qualifies for small claims court.
19.6 Waiver of Jury Trial (Arbitrable Disputes). TO THE FULLEST EXTENT PERMITTED BY LAW, GUEST AND SPECTRA HEREBY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE EVENT THAT IS SUBJECT TO ARBITRATION UNDER SECTION 19.5. THIS WAIVER DOES NOT APPLY TO CLAIMS THAT ARE NOT SUBJECT TO ARBITRATION (INCLUDING PERSONAL INJURY, ILLNESS, OR DEATH CLAIMS) OR WHERE A JURY-TRIAL WAIVER IS PROHIBITED BY APPLICABLE LAW.
19.7 Attorneys’ Fees and Costs.
Except where prohibited by applicable law, in any action, proceeding, or arbitration arising out of or relating to this Agreement, the prevailing party shall be entitled to recover its reasonable attorneys’ fees, costs, and expenses from the non-prevailing party. Nothing in this Section limits any nonwaivable right to attorneys’ fees or statutory remedies provided by applicable law.Truthful Reviews, No Defamation and Non-Interference
20.1 No False Statements, Harassment, or Interference.
(a) No Knowing Falsehoods. Guests agree not to make, publish, or cause to be published any knowingly false statement of fact about Spectra or any Related Party, including false statements in online reviews, social media, or complaints to third parties.
(b) No Harassment, Threats, Stalking, or Bullying. Guests agree not to harass, threaten, intimidate, stalk, bully, assault, or otherwise engage in conduct reasonably likely to cause fear, distress, or harm to Spectra personnel, artists, other Guests, or Cruise Line crew.
(c) No Doxxing or Privacy Violations. Guests agree not to disclose, publish, or disseminate another person’s personal information without consent, including home address, phone number, email address, financial information, or other private data.
(d) No False Reports/Bad-Faith Complaints. Guests agree not to submit or encourage any knowingly false or bad-faith reports or complaints to Spectra, the Cruise Line, ship security, payment processors, regulatory agencies, or law enforcement.
(e) No Interference with Event Operations. Guests agree not to materially interfere with the operation of the Event or Cruise Line operations, including by obstructing staff, disrupting programming, or encouraging other Guests to violate this Agreement.
20.2 Consumer Review Rights Preserved, and Lawful Communications.
Nothing in this Agreement prohibits or restricts a Guest from providing truthful reviews, opinions, commentary, or other lawful communications regarding Spectra or the Event. Nothing in this Agreement limits a Guest’s right to: (i) file a good-faith complaint with or cooperate with law enforcement, governmental agencies, or regulatory authorities; or (ii) exercise any right protected by applicable consumer protection law.
Spectra will not impose penalties solely because a Guest posted a truthful review or lawful opinion. However, Spectra may enforce this Agreement for conduct that violates Section 20.1.
Severability, Entire Agreement, Amendments, Assignment, and Survival
21.1 Severability.
If any provision of this Agreement is held to be unlawful, void, invalid, or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect. The parties intend that each provision be enforced to the maximum extent permitted by applicable law. The provisions relating to limitations of liability, assumption of risk, indemnification, dispute resolution, class action waiver, and venue/time limits are essential terms; if any such provision is found invalid, the parties agree to negotiate in good faith a replacement provision of similar effect.
21.2 Entire Agreement, and Order of Precedence.
This Agreement, together with your booking confirmation/invoice and any written addenda signed by Spectra, constitutes the entire agreement between Guest and Spectra with respect to the Event Services and supersedes all prior representations, agreements, and understandings. In case of conflict: (i) a written addendum expressly modifying this Agreement takes precedence; then (ii) this Agreement; then (iii) the booking confirmation/invoice for administrative details. The Cruise Ticket Contract separately governs Cruise Components and vessel operations.
21.3 Amendments.
Spectra may update this Agreement from time to time. Spectra will provide reasonable notice by posting the updated Agreement on Spectra’s website or booking portal, sending email notice, or announcing at the Event. The version in effect at the time of booking generally applies, except where a later version is required by law or by the Cruise Line. Continued participation after notice of updated terms constitutes acceptance.
21.4 Assignment.
Spectra may assign, transfer, or delegate this Agreement, in whole or in part, to any affiliate, parent, subsidiary, successor, or acquirer without Guest consent. Guests may not assign any rights or obligations under this Agreement without Spectra’s prior written consent. Any unauthorized assignment by Guest is void.
21.5 Survival.
All provisions that by their nature should survive the termination, cancellation, expiration, or completion of the Event will survive, including: payment obligations; no-recording restrictions; conduct rules and enforcement remedies; media/image/likeness releases; assumption of risk, releases, waivers, and limitations of liability; indemnification obligations; dispute resolution, arbitration/venue selection, notice requirements, and time-to-sue limitations; and rights of intended third-party beneficiaries.
Notices
22.1 Notices to Spectra Must Be in Writing.
Except where this Agreement expressly permits verbal or on-site instructions (e.g., security directions), all notices, requests, demands, cancellations, and other communications to Spectra must be in writing to be effective.22.2 Delivery Methods and Notice Address.
Notices to Spectra must be delivered by (a) hand delivery, (b) certified mail, return receipt requested, or (c) a recognized overnight courier service to:
100 SE 2nd Street, Suite 3800
Miami, FL 33131
Attn: Customer Support
22.4 Email Notices (Limited Use and Confirmation Required).
(a) Permitted Email Purposes Only. Email may be used only for (i) routine operational communications and (ii) cancellation requests submitted by the Lead Guest, subject to confirmation by Spectra.
(b) Email Address. Permitted email notices must be sent to: info@spectraents.com. You may copy: hello@vybzislandexp.com. Copying does not change the confirmation requirement below.
(c) Not Effective Until Confirmed. An email Notice is not effective unless and until Spectra confirms receipt in a written reply from a Spectra email address. Automated responses do not constitute confirmation. If the sender does not receive Spectra’s confirmation within two (2) business days, the sender must resend the Notice by physical delivery method.
(d) Email Not Allowed for Certain Legal Notices. Notices of Dispute, service of process, subpoenas, and other formal legal notices must be sent by physical delivery method per Section 22.2.
22.5 Notice Content Requirements.
To reduce processing errors and to be effective, each Notice to Spectra must include: (a) the full name of the Guest(s) and the Lead Guest; (b) reservation/booking number and Event name and date; (c) the sender’s phone number and email address; (d) a clear statement that the communication is a “NOTICE” under this Agreement; and (e) the specific action requested and the effective date requested (if applicable).22.6 Notices from Spectra to Guests.
Spectra may provide notices to Guests by any reasonable method, including email, SMS/text (if provided), postal mail, posting to the Guest’s online booking portal, or announcements at the Event. For reservations with multiple Guests, notice to the Lead Guest constitutes notice to all Guests on that reservation.Waiver, Headings, and Construction
23.1 Waiver.
No waiver of any provision of this Agreement will be effective unless in writing and signed by an authorized representative of Spectra. Spectra’s failure or delay in exercising any right, remedy, power, or privilege under this Agreement does not operate as a waiver. Any waiver granted by Spectra applies only to the specific instance for which it is given and does not waive any other provision or any future exercise of the same provision.
23.2 Headings.
All headings, captions, titles, and section numbers in this Agreement are inserted solely for convenience and reference and do not define, limit, interpret, or describe the scope of the provision to which they relate. If a heading appears to conflict with the text of a provision, the text controls.
23.3 Construction.
This Agreement will be interpreted in a reasonable manner consistent with its purpose and the plain meaning of its terms. The parties intend that this Agreement not be construed against either party as the drafter. Unless the context requires otherwise: (i) “including” means “including, without limitation”; (ii) “or” is inclusive (i.e., “and/or”); (iii) words in the singular include the plural and vice versa; (iv) “any” means “any and all”; and (v) “day” means a calendar day.
BY PURCHASING, REGISTERING OR ATTENDING, EACH GUEST AGREES TO THIS AGREEMENT.
Spectra Entertainment, LLC / Emagination Entertainment Limited
Vybz Island Experience — April 9–12, 2027
For inquiries: info@spectraents.com | hello@vybzislandexp.com